Q: My builder seems somewhat removed from the day-to-day construction process and I deal mostly with the site superintendent. Is that normal?

A: Increasingly, today's builders rely on others both inside and outside the company to actually build a house. Your home is more than 'sticks and bricks'. Builders must also coordinate a vast behind the scenes network of trade partners and vendors to keep production on time and on budget. Successful companies find it advantageous to assign a home's construction to a superintendent, whose job it is to keep their customers informed, facilitate changes, and manage the day-to-day happenings on the job site.